This Scottsdale area roofing contractor is rated 1.3 from 1 review. Services offered include roofing work. Read their reviews, ask about license and insurance information, and request a quote.
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This is my opinion.
I have never experienced more unprofessional, unethical, and immoral business practice.
In the later part of March 2022, my father made me aware that he was working with United Contracting. Because of his terminal health conditions, he asked that I handle the situation. United was also informed that I was their contact from now on. He had yet to pay anything to United at this point. My father was stricken with a terminal lung disease two years ago. He also suffers from periodic memory loss and significant confusion. He is on Hospice Care and requires Oxygen 24/7 to keep him alive. On April 18, 2022, he was forced out of his home of over 30 years and into assisted living as he cannot take care of himself.
I contacted United in the later part of March 2022 and explained the situation. I let them know that my father would be moving soon, and the house would be immediately sold, as such, we may need to cancel the job. The project manager seemed to get angry and flustered. I communicated to him to not go to the property and please stay away from my father as he is confused, and I am the only person he should deal with. United decided to ignore my request. On April 1, 2022, the project manager, in my opinion, coerced my father into endorsing a $35k check over to him. This was less than one week after they were warned and only about two weeks before my father was forced from his home.
On April 18, 2022, the same day my father moved out, I contacted the office manager at United and explained the facts. I graciously asked if they could get the roof done in the next two weeks, which would be four weeks since they took my father's money, he said no. In fact, even though I told him the house was being sold (the house was sold on May 3, 2022), he said they could not start for at least another 10 - 12 weeks. This time frame was never disclosed. With this, I said we would have to cancel and can you please refund my father's money. He refused a full refund, hiding behind a contract my 83-year-old, terminally ill and seriously confused father signed under what I believe was duress. He did refund about $25k, stating United was contractually aloud to keep the remainder. In fact, he said he was keeping less than entitled as if he was being a good guy.
Prior to reporting this, I formally wrote United giving them the opportunity to do the humane, moral, and right thing and refund the remainder of my father's money. They ignored my request. I am not challenging whether United has a legal contract or not. I am challenging whether the contract was legally signed by my father due to his incapacitating medical conditions and, under the circumstances, does United have an obligation to fully refund my father's money? In my opinion, at minimum, any decent person would feel morally obligated to do so. There have now been formal requests submitted to, the Registrar of Contractors and to the Adult Protective Services of Arizona, to review this case. In fact, the very next day, Adult Protective Services found my claim to be credible and have opened a formal investigation.
How can they be so ruthless and heartless? Where is even the slightest integrity, morals, and pride? Have they no business ethics and decency? I would strongly advise to stay away from them, there are plenty of quality roofers. Do not knowing enter into a business agreement with people who seem to have no sense of right and wrong.
Note: I am only stating the events as I see they occurred, and my opinion of how wrong United Contracting Group handled the situation. This was my experience, and my review is only meant to assist you when deciding on a roofing contractor.
Sufficient data is not available to establish a TrustRank for United Contracting Group. The average TrustRank for other businesses providing similar services in Scottsdale and the surrounding areas is 2.7. For detailed information on how TrustRank is calculated, click here.
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This Scottsdale area roofing contractor is rated 1.3 from 1 review. Services offered include roofing work. Read their reviews, ask about license and insurance information, and request a quote.
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