Tiley Roofing Inc.

Horrible experience.

They ordered the wrong shingle and only because I was home when it was delivered was this error caught. On sight guy assured me it was the correct shingle. I had the call the manufacturer and have them email me to prove it was not.

Then, with the house sitting in underlayment only waiting for new shingles, rain was forecast. I tried three times via phone, text and email to get Tiley Roofing to come out before it rained to double check the under layment. They did not.

Roof leaked during the rain storm. Caused over $6,000 damage to my house. Kirk Tiley (the owner) was way more concerned about how to minimize his costs than he was about taking care of my and the situation his company had created. He interfered with Delta Disaster that did the remediation work telling them to stop work as he was going to do it himself. He demanded I use his "handy man" to put my house back together instead of a contractor I had used for years on other projects.

Roof got installed several weeks after the leak when correct shingles arrived. They attempted to install the attic fan which I had specified be installed with a thermostat so it would not turn on in the winter (which is not necessary or helpful in Colorado's cold dry winter climate). They failed to order a switch that worked with the fan they ordered and tried to blame me for the error because during the sales process I sent them a link of an *example* of what I wanted.

Had a third party roofer inspect the roof. Realized that the ridge that was installed did not match the field -- was significantly more green in color. Tiley sent a guy out weeks later to install new ridge and he came right back down saying the new stuff he had was exactly the same and he is shocked that the ridge was ever installed because it clearly does not match. About 8 weeks later new ridge was shipped and installed that matched.

During all of this Kirk Tiley barely even apologized and never personally offered to make things right through any financial accommodation. Rather, he sent it to his insurance company and I ended up negotiating with a third party claims administrator.

More than 8 months later my roof is finally done and house back in order. Got a $3,000 discount for all of my trouble...yippie.

To be fair, Tiley Roofing did do all the work along the way even though I had not paid them a penny (would you?). I did not pay them anything until the work was finally completed. And, I refused to sign their insurance company's release form which would have eliminated my ability to get coverage from them if I ever had mold or other future issues from this and Tiley went ahead and ate the $3,000 themselves.

But what a nightmare made worse by the fact that Tiley Roofing cared most about minimizing their costs in the incident instead of focusing on fixing the problems they caused and making things right with their customer.

Suggest you go to a different roofer.