This Granada Hills area general contractor is rated 1.3 from 1 review. Services offered include home improvement work. Read their reviews, ask about license and insurance information, and request a quote.
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Worst experience with a contractor we’ve ever had. Eric Watanabe, owner of Signature Landscape and Pools is dishonest, unorganized and could care less about you. The highlights are:
-He intentionally underbids then gives you change orders for the dozens of things he doesn’t include
Left our pool totally unsafe for our family to use and refused to complete the work to make it safe
-He’s incapable of providing and accurate timeline
-He’s unorganized, causing delays in the project
-Charged us for services not rendered which we had to fight him on later
-Don’t take our word for it, search this company and Majestic Pools and Landscapes and believe the reviews
The Details…. there's more but they limit characters here.
We hired Eric Watanabe and Signature Landscape and Pools to renovate our entire yard including our pool, hardscape, and landscaping. His contract was nebulous, was missing about 50% of the work needed to keep the bid low. He claimed the only items not included were about four lines of highlighted expenses. After four months of slow work, we realized he was running about 60% over budget and had not included many items discussed, some on the plans. He would submit change orders and blamed his egregious spending of our money on a gas line repair, which was a fraction of the expenses he racked up in change orders. After 4 budget meetings, we were never able to get a full accounting of the cost to finish the project. He would show up unprepared, but all smiles, with items and costs “off the top of his head” instead of a full list of total costs. He always seemed more interested in socializing, bragging about how amazing he was than getting the job done.
His secretary Monica was rude, sarcastic, and ignored our requests for copies of the contract, invoices and other items. But when they wanted payment, she would email and text us multiple times per day for immediate pick up.
We ended up having to fire him from half the project, agreeing to finish the pool and hardscape with him. Eric was absent the entire last two weeks of the project and we never saw him again.
He did not finish the last piece of agreed upon work, leaving our pool totally unsafe for our family to swim in and refused to come back to fix it to the “commercial grade anti-slip” he promised.
We had to hire an attorney to deal with his unpaid subs threatening a lien on our property. Throughout this process, Eric and Monica continued to try to drag the situation on instead of being cooperative.
Avoid this man. At all costs.
Sufficient data is not available to establish a TrustRank for Signature Pools and Landscapes. The average TrustRank for other businesses providing similar services in Granada Hills and the surrounding areas is 2.1. For detailed information on how TrustRank is calculated, click here.
Additional services may be offered by this company. Please contact Signature Pools and Landscapes to inquire about their full list of services.
This Granada Hills area general contractor is rated 1.3 from 1 review. Services offered include home improvement work. Read their reviews, ask about license and insurance information, and request a quote.
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