Sebestyen & Williams Inc.

Bruce Sebestyen turned our home building experience into a nightmare! Bruce contracts all work to other parties, which was fine, but was WAY over budget and extended finish date by several months. Although the home is less than 4 years old, the roof has had to be replaced, as well as the heating and cooling unit and all duct work that was not the proper size for our home. My dream kitchen has cabinets coming from the walls (which were not the ones that I paid for and agreed to in contract). Most all of the flooring is not level and doors will not close properly.

Sebestyen & Williams Inc. was hired by us to build a new home. The work was supposed to be completed in 6 months but took over a year. That was the first major problem we had. Then we have a second major problem. Sebestyen hired a subcontractor to install a geothermal HVAC system which completely failed after only 3 years because of improper installation and damage caused by hydrogen sulfide in the water. The subcontrator did not determine water quality before designing a system that would work in our environment and as a result we have been advised by other reputable HVAC proffesionals that it will need to be replaced, it is not repairable. The manufacturer voided the 5 year warranty because of improper installation, the installation manual clearly states the no hydrogen sulfide is allowed in the system. The subcontractor either didn't read it or just ignored it. We have invested $12,000 for a system that should have lasted 15-20 years and is now worthless and we are unable to heat or cool the house properly. We have discussed the problem at length with both Sebestyen & Williams Inc and the subcontractor and so far neither one will correct this. Sebsestyen has made no effort to hold the subcontractor responsible for this. He shows no concern for quality of workmanship and if a problem develops he does not make any effort to correct it. I would not recommend this builder to anyone.

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Sebestyen's reply to our complaint on this website is not true. Bruce Sebestyen is dishonest!! If what he says is true then why didn't he agree to bring this to arbitration with the BBB? I will gladly give anyone a copy of his email stating that Sertech Heating and Cooling were at fault and that they are the reason the units failed in the first place. It also shows how long it took us to get him out here to inspect the units with another HVAC company that also recommended the units be replaced and BRS Mechanic told us they would give us an estimate on the cost of replacing the geothermal with a high efficiancy air pump (because it was a cheaper way to go) and that was the last we ever heard from them or Bruce. That is when we took him to the BBB. The system was only 3 years old not 5 years and we have written verification of exactly what was wrong with the units and that they needed to be replaced. I feel for anyone in the future that hires him and realizes that he isn't what he makes himself out to be. I hope that by putting our experience out that will help prevent people from "being taken" by him and his unscrupulous subcontractors.