Integrity Repipe is your local repipe plumber that can repair any leaking pipes any day at any time. We have on office in Mission Viejo, 92691 and serve all of Southern California. Integrity Repipe is the best repipe plumbing company near you with highly experienced technicians. Our plumbing and repiping services are very distinct from other similar com read more...
Integrity Repipe Inc began operations in 1993 and has received 1 reviews for an overall customer rating of 1.3. The average rating for businesses providing similar services in the Mission Viejo area is 1.3. Write a review
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1.3
The repipe crew showed up on time and completed their part of the job in a day. They cleaned up and when they left all was good.
Two drywall workers showed up the day they were supposed to. Integrity says they don't use subcontractors. The worker at my house told me he did not work for Integrity. The worker sprayed drywall on my cabinets, fixtures, floors, etc. My house was left a mess. When I tried to contact Joe, he was either in class, in a meeting or driving. It was one excuse after another.
Joe finally admitted his crew did a bad job on the drywall and he had a 2nd crew come out. After a 3rd drywall crew came out, the drywall job was complete.
Drywall mud was left caked on new chrome piping, fixtures, showers, floors, etc. Newly painted cabinets were partially sprayed with drywall. Joe was not willing to pay for cabinet cleaning or damage. Joe said that his drywall and drywall mud did NOT cause damage to my cabinets.
After much communication and a small amount of shouting on both sides, Joe finally took responsibility for the mess and damages.
Joe, the owner, asked that I get a crew to clean the tile/grout. After the tile was cleaned, and the worker was waiting for payment, I called Joe and asked him to pay. Joe hung up on me. I paid the bill for his mess.
Joe asked that I get a 2nd crew to clean the drywall mud. I paid for cleaning supplies and a separate crew to clean walls, cabinets, bathroom fixtures, including scrubbing with a toothbrush to get drywall off.
When I asked Joe for reimbursement for cleaning, he told me I owe him $1,000. At that time, I had spent around $2,000 on cleaning up his mess. I agree I owe $1,000 when the job is complete. His contract reads $1,000 due when drywall is complete. His contract also reads, that when final payment is made, that I waive all rights to damages. So, do I pay the $1,000 when drywall is complete or when the job is complete including deficiencies and final permit is signed off? If you decide to hire this company, it would be a good idea to ask for clarification and have them agree in writing that final payment is due when the job is complete, including excess cleaning and damages.
Joe asked me to get a 3rd crew to clean and fix the cabinets. I was not going to be out any more money and on February 25, 2022, Joe did pay for cabinet cleaning and I had the cabinets cleaned that day.
I understand sometimes things go wrong on jobs:
A company with INTEGRITY would admit their mistakes, take responsibility, pay and take care of all deficiencies that they caused. They would not expect me to pay and be out money to clean up their mess.
A company with INTEGRITY would not think I should make final payment until all work, including all cleaning and damages are taken care of.
Look at the pictures and decide for yourself if you want this company to do work in your home. I would NOT hire them again and I would not recommend them to anyone. We are 68 years old and this is NOT what we expected from this company.
One more warning…...I had two construction fans at my house. One went missing during the job. The worker did return the fan after I tracked him down and insisted he return it.
Update: The job should have been completed on January 31, 2022. Delay after delay, excuse after excuse, I am finally done dealing with Joe. On February 25, 2022, Joe reimbursed me for some of the cleaning that I had paid out; he kept $1,000 that would have been my final payment.
Joe replied on my other review that there was some miscommunication and I should call them. I have pages and pages of notes of the "miscommunication". This wasn't a matter of a billing question. I'm not sure what miscommunication Joe is referring to. Me pa
Integrity Repipe Inc has a TrustRank of 0.9. The average TrustRank for other businesses providing similar services in Mission Viejo and the surrounding areas is 2.4. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 1 |
| Approved | 0 | 1 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 1.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1993 |
| Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustRanks are provided for informational purposes only. We urge you to use the TrustRank in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Integrity Repipe is your local repipe plumber that can repair any leaking pipes any day at any time. We have on office in Mission Viejo, 92691 and serve all of Southern California. Integrity Repipe is the best repipe plumbing company near you with highly experienced technicians. Our plumbing and repiping services are very distinct from other similar companies. The owner, Joe Ludlow, has about 30 years installing type L Copper and Uponor Pex systems. He know what to install and how to. Every house and office water line is different. Joe is able to determine what kind of pipe is the best for you. Joe claims is an actual Master Repiper, and that is why his clients trust him.
In addition to having the knowledge, experience, and skills on installing pipes properly in residential and commercial buildings, Joe is a drywall and painting union trained level 5 finisher, with more than 40 years of experience. Joe has the knowledge to cut through your walls, properly to inspect the condition and installing pipes. There are plumbing companies that pound through your walls, not knowing well the damage it can cause. Joe trains all of his repipe specialist. He demonstrates how to proper cut the wall, install the pipes and patch up the wall. Once the specialist leaves, there will be not trace that a repipe plumber was in your house.
Integrity Repipe services are the focus on repiping, such as:
Repiping Repairs
Pex Repiping & Repair
Copper Repiping
Copper Plumbing Repair
Leak Plumber
Repipe Leak Repair
Pin Hole Leak Repair
Slab Leak Repair
Plumbing Repairs
We do repiping in Lake Forest, Laguna Niguel, Irvine, Costa Mesa, Newport Beach, Santa Ana, Orange County, Anaheim, Fullerton, Huntington Beach and other cities in the South California.
A few pointers that make Integrity Repipe #1 rated USA Repiping Company is that we do not use subcontractors. The work that is done under our name is by our own plumbers, who are trained to do the work properly. We are also a licensed, bonded, and insured company in California, using materials that are USA made only. We offer FREE in-home estimates, fast installation, 3-4 day turnaround, 1 day repiping services and in-house patchwork. The outcome of our work speaks for itself and through the five star ratings in Yelp and Google. With a lifetime guarantee, lifetime transferable warranty, no pinhole or slab leaks, our repiping company is available to you 24/7. Plus, our job sites are always clean, which is a bonus because repiping and plumbing can a messy job.
If you are looking for a repiping plumbing company near you, Integrity Repipe is here. Joe and his team of repiping specialist in California can do the job properly, and leave your property with no evidence that they were there. Call us at 877-473-7473 to schedule a Free in-home estimate today.
| Main contact(s): | Joe Ludlow |
| Listed with TrustedPros since: | 2018 |
| Residential work: | Yes |
| Commercial work: | No |
| Warranty | No |
| Accepts credit cards: | Yes |
| Year established: | 1993 |
| Offers financing: | No |
| 24 Hour emergency service: | Yes |
| Legal structure: | Incorporated |
| Licensing information: | Contact Integrity Repipe Inc to request licensing info. |
| Insurance information: | Contact Integrity Repipe Inc to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
