This Colleyville area restoration company is rated 1.3 from 1 review. Services offered include restoration work. Read their reviews, ask about license and insurance information, and request a quote.
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My home suffered water damage in the kitchen on December 23, 2022. I cleaned all the water up out of the kitchen and waited for chambers911 to arrive. They came that evening and set fans up to dry the floor and took pictures and measurements. He told us home owners insurance would cover it, we called USAA and filed a claim and paid $2000 deductible to chambers911. Insurance paid out to us and our mortgage MandT bank for approval. The ripped up the floor and found no mold, and slowly started removing the flooring. We received the approved check 3 weeks later, and met with Spencer chambers that next week to deposit the check. He told me if I paid him $27585 at that moment they would be able to order all the materials and would not be waiting on anything. We agreed and he put the money in his bank. that week the removed the old flooring and removed all the cabinetry. I told him the flooring I wanted ordered on may 1st, I have the text messages to prove it. He did not order the flooring till June 10th, he had been ignoring my calls the whole time. He finished installing the floor that he had friday july 7th, I went to do a site visit at the end of the day and found they did not finish the flooring because the ran out of product. They were almost 200 sqft short. They did not install the floors they did
do correctly at all. I called him and all he wanted was $20,000 more to finish the project. I called my insurance company and they approved $5500 more but no more than that, they also stated this contractor was trying to just get more money from them. I called the contractor and told him that and he argued with me. I came to the conclusion we needed to terminate contract due to poor work performed, unnecessary delay of project and failure to provide receipts of product ordered. I offered him to refund me the money left over, and give me the products he has ordered from the project. He sent me an estimate of $46,066.33. I looked it over and from his estimate witch I have, he double and triple charged items, over charged products that was over the insurance companies estimate and charged us for work that was not done and not done correctly. In the process they broke my granite counter tops when they removed them and forgot to plug the fridge in witch soiled all my frozen meat in the freezer turning the fridge rancid, it will have to be replaced because I cant get the smell out. I have pictures of everything. I want a reasonable refund, money for a new fridge, along with receipts for material or material delivered to my property. I am currently looking into litigation to recoup some of my losses.
Sufficient data is not available to establish a TrustRank for Chambers911. The average TrustRank for other businesses providing similar services in Colleyville and the surrounding areas is 1.2. For detailed information on how TrustRank is calculated, click here.
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This Colleyville area restoration company is rated 1.3 from 1 review. Services offered include restoration work. Read their reviews, ask about license and insurance information, and request a quote.
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