Garage Door Issue

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Posted by: from Norcross
12/3/2011 at 11:33:56 AM

If I push the button to close the garage it may only travel a few inches or sometimes a few feet and then reverse it's direction to open the door. If I keep my finger on the indoor button control or on the outside key entry enter button it will close all the way.

I believe it may have to do with the sensor alignments but want to confirm. If by chance it could be something else I would appreciate any input you can provide.


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Date/Time12/17/2011 at 9:50:39 AM

We do garage door openers for Sears Service Live as a certified contractor. I find that most of the time this issue is not the sensors, but the push button itself. Try replacing the push button by itself first.

Then there is a set screw on the opener itself that is the door force up or down. Try making a small adjustment to this sensor also. If your sensors were not lined up correctly you would not see the green and red lights on them. When sensors are not in line, one of the lights will be out. These sensors do not need to be in a perfect alinement.

Hope this helps.

User Icon
Date/Time12/18/2011 at 6:58:33 AM

You have two buttons 1-inside and 1-outside, may be a button or two? If it was Working Fine and then is not can you think of what you or some one did?

I would check lights green and red. Get help step in bean it may not work. Try looking in your manual if you Have it or call the # on for Tecnical Support.

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