US Developer & Property, Inc.

I waited a year to write this review for 2 reasons; 1.) Objectivity and 2.) Warrenty

I did eventually get the kitchen I wanted. This review is to inform consumers of the process.

When you sign the contract if you seek redress to any grievances that may arise you're at the mercy of US Developers to compromise. Legal recourse is next to zero and you MUST continue to pay no matter the dispute.

As a customer if you can't be home during construction or hire a construction monitor you are at the mercy of the ethics of the contractor, to use quality materials, use legal workers and protect your home from collateral damages.

Once construction is ongoing your Project Manager will appear at your home less and less. The Project Manager may be running several workers and projects all over the county while also meeting customers drumming up new business. While workers are in your home there's OFTEN no supervision. It goes without saying unsupervised laborers will take shortcuts and cover up construction mishaps from you and their company.

These operations are why Contractors earn the bad reputation they receive as an industry.

I had a complete kitchen remodel.

Before writing this review I reviewed text messages and notes for accuracy.

What was most upsetting doing business with US Developers is they cost me, the customer unnecessary hundreds of dollars.

US Developers attracted my business in part from their offer to accept credit cards. My credit card has a 20k open line.

I receive rewards by using my card. After lengthy debates I was not allowed to use my credit card as advertised I was told the company has to pay a fee for credit card use and would just raise their cost to the customer to offset their Loss. No fee cost to the customer is in their add. All my pleas to have US Developers ad went unheeded. I stiffed in a new customer call to US Developers spoke to the company manager. This manager said by all means I could use my credit card without penalty.

I was promised Porta-Pottys would be brought in for extended jobs. No Potty, Everyday of 30 days on the job a worker would ask to use my restroom. At first I allowed, uncomfortable with a strange worker going into my room and closing the door.

One of the workers left construction dirt on my rugs and missed the bowl I no longer let them into any rooms they were not working in.