Simply Moving are a family-owned and operated NYC moving company that proudly serves clients throughout the New York metropolitan area, the U.S., and even has experience moving clients abroad. The largest percentage of our business occurs throughout the tri-state area, moving many residential and commercial clients within the five boroughs, read more...
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My partner and I hired Simply Moving to pack and move everything from one apartment to another about 5 blocks away earlier this year. All in all we incurred several thousands of dollars in damages, plus the cost of the move itself including charges for boxes we didn't use. After months of attempting to get so much as a refund for the empty boxes we were charged for Simply Moving has refused to even offer an apology for what happened.
They damaged or destroyed nearly all of our furniture. Including a solid wood dresser that will cost over $1000 to replace, a $1000 lamp that's irreparable, most of our dishes, artwork, the list goes on. They packed things so poorly that it was as if the movers had never done this before.
They charge you for every box and roll of paper, so packing empty boxes and then hoping you won't do anything about the extra charges when you realize must be their way of jacking up the price.
When we initially discovered the damaged items we immediately emailed Simply Moving about this and were asked about the type of third party insurance we purchased. Said it would be up to 3 weeks before we would even hear back from anyone.
Meanwhile, we continued unpacking and begin to find more and more damaged items that were clearly from negligent and careless handling.
Three months later and Simply Moving has refused to fairly compensate my partner and I for the thousands of dollars worth of furniture and irreplaceable artwork they willfully destroyed. They insist that dishes broken into shards are in "almost perfect condition", or that a lamp with the plug broken off is totally usable. As what? A doorstop?
They won't offer even so much as a refund for the empty boxes they fraudulently charged us for, or for the services we didn't receive.
The complete lack of customer care is offensive after paying so much for moving and packing services. There's just no need to be so careless as a business. Simply Moving just doesn't care.
Avoid Simply Moving.
Simply Moving has a TrustRank of 0.7. The average TrustRank for other businesses providing similar services in Bronx and the surrounding areas is 2.2. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2010|
|Member of TrustedPros Since||2016|
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Simply Moving are a family-owned and operated NYC moving company that proudly serves clients throughout the New York metropolitan area, the U.S., and even has experience moving clients abroad. The largest percentage of our business occurs throughout the tri-state area, moving many residential and commercial clients within the five boroughs, or to/from NYC to Westchester, Connecticut, Long Island or New Jersey.
Timing: Mon - Sat 9:00 am to 5:00 pm, Sunday 10:00 am to 5:00 pm.
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||No|
|Licensing information:||Contact Simply Moving to request licensing info.|
|Insurance information:||Contact Simply Moving to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.