This Rockville area remodeling contractor is rated 1.0 from 1 review. Services offered include basement work. Read their reviews, ask about license and insurance information, and request a quote.
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I was looking for a new contractor to finish the prior work when I met Samad Cassim when he held himself to be the "estimator" for JW Home Improvement.
Sam and his Convicted Felon partner, James Williams, both were unethical in contracting services not delivered to me.
Here is my story:
1) On 16 December 2016, I called JW Home mprovements for an estimate. Sam Cassim answered and told me he was my "estimator", and came to my home several hours later to evaluate the work I needed done. Sam suggested he would return with Jesse (the owner) later in the day and at that time, collect the $50 payment for an estimate.
2) Sam and Jesse later showed up same day. Jesse spent about 30 minutes in my home looking at the job, saying he would get back to me with an estimate. Sam told me that he would drop Jesse off at work, and return to collect the $50.
3) Sam came back same day to inform me that Jesse was going to charge $59,000 for the work to be completed. Sam then said that he would "take care of me" using Jesse's staff as an authorized "side job", and get the job done for $12,000 in 3 weeks with a one week contingency. Sam told me not to worry, that if anything at all happened, he was working under Jesse's MHIC number. Sam told me that Jesse carried a $2 Million dollar insurance bond, and had an additional $1 Million dollar "slush fund" for jobs that went bad to avoid insurance claims. Sam also assured me "not to worry", as he had done with with 12 other customers of JWHI where the JWHI estimate was far too high for the amount of work to be done.
4) Sam was extremely charismatic, a convincing salesman, and sold me a "pay for performance" contract, where I would pay Sam $3000/week for work that was satisfactorily completed. If at any time, the work was subpar, I had the option to decrease payments as I thought fit and hold payments until completion. With these multiple assurances, I accepted Sam's offer, assured that JWHI and Jesse himself would do the right thing should anything happen at the job site. On 16 December, I gave Sam $50 for the "estimate" from JWHI (which I only received verbally from Sam), and an additional $250 cash for "tools and supplies" for his employees Charles and Will who I also met that same evening.
5) Sam and his team arrived to start work on 2 Jan 2017. Within very short order, it was clear that Charles did not know what he was doing. Charles ripped out all the drywall in the basement when it was not required. Charles ripped out all the electric which had already been run and was hot from my original contractors--again, doing work that was not required.
6) Though I paid for the first week of work in full, it was clear that other than unnecessarily demo my home, no progress had been made on my project.
7) By the end of the second week, I had given Sam nearly $6000 in cash including additional Home Depot purchases by Charles and Will paid for on my personal credit card which I had given them to use.
8) At the end of the second week, I fired Charles who was clearly incompetent since Sam would not do it. At the start of the 3rd week, I requested to Sam and James to fire Will who was also clearly incompetent.
9) During week 4, Sam, at this point, had stopped responding altogether to texts, phone calls, and emails.
10) During weeks 5 and 6, I made no further payments.
Sam Cassim lied to me about being a contractor; he was never "authorized" by JWHI to do "side jobs" at a lower fee, he brought employees who were high most of the time, or felons, took my money, and never completed the
Sufficient data is not available to establish a TrustRank for Samad Cassim. The average TrustRank for other businesses providing similar services in Rockville and the surrounding areas is 0.3. For detailed information on how TrustRank is calculated, click here.
Basement Remodeling
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This Rockville area remodeling contractor is rated 1.0 from 1 review. Services offered include basement work. Read their reviews, ask about license and insurance information, and request a quote.
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