We are a wholesale flooring company that sells and installs carpeting,wood flooring,laminate,vinyl and tile to residential or commercial customers.Our 15 years of experience and wide range of products make us the best company to work with. Please call or email with any questions. Thank you.
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Please run from this scam artist. He is worst than the reviews people write. Because most of us are nice people but Don Luke is not.
If there was something less than one star he doesn’t even deserve that.
I never write reviews but this is my first and I had to write to warn others.
This Guy Don is a scam. He came over to my house gave me an estimate and said he could get the job done in one day and a one day job turned into a 7 day job. He comes over to your house with his crew (teenage guys with minimal experience) works for a few hours and then tells you we have to get to another job so we are done for the day. DONT TRUST THIS GUY AND SIMPLY DO NOT HIRE HIM FOR ANY JOB. Read his reviews and find out what kind of track record he has because I didn't before I hired him and got screwed. Also ccap him and find out how much money he owes to people that he never got the job done that he was paid for.
We made a mistake in hiring Don from Preferred Flooring. The best way to describe the work was "careless". Where to begin:
1. Stained our wood out in the driveway in cold weather, sloppy rushed job.
2. Didn't cut the molding at proper angles, leaving big gaps and short pieces. I had to fix most.
3. Used the wrong colored putty to try and patch the gaps in the molding. I had to fix most issues.
4. Got stain on the light colored walls when trying to cover staining errors. I had to re-paint.
4. Made a big hole in the drywall and did not attempt to patch before putting on the molding. A sloppy repair by Don, but luckely in a closet.
5. Did not indicate that certain areas needed repair before molding was to be put back on, but rushed to put the molding back on over areas where the drywall needed to be patched for a proper alignment and attachment. I had to adjust.
6. Lied about be being able to remove a transition at the bottom of our patio door so that the floor could extend under the molding.
7. Did not explain how a floating floor would have some gaps between the vinyl and base floor.
8. Left a chuck of wood or something under the vinyl they laid in our bathroom. A big bump in our floor.
9. Sealed floor seams with a matte finish sealant vs a glossy like our floor.
10. Kept demanding cash to pay his workers even before the job was completed.
11. Installed two different transitions in the same room and when questioned as to why, Don got angry and said that he did not want to have to buy another 12' stick to match the two transitions. Banged the one up with a hammer and it looked like total garbage.
12. Left a mess of nails and other stuff in our garage. No clean up.
13. He promised to have the job done in about two days and it took him a week.
14. We refused to pay until he came and fixed all outstanding issues, but in the end I had to do the work to make it as right as possible.
14. All and all, I took as much time making corrections as did his crew and my corrections were better than his, even though he claims to have 25 years experience.
15. DO NOT HIRE
16. DO NOT CONSIDER
17. DO NOT CALL HIM
I would recommend nobody goes to this guy if their life depended on it. Very sneaky! Tried cutting corners, tried to get away with not doing things included on the written quote. Wouldn't return calls to repair damages. Terrible!!
Preferred Flooring Co. has a TrustRank of 0.7. The average TrustRank for other businesses providing similar services in Milwaukee and the surrounding areas is 2.2. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 6 |
Approved | 0 | 6 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1996 |
Member of TrustedPros Since | 2007 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustRanks are provided for informational purposes only. We urge you to use the TrustRank in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Carpet Cleaning, Duct Cleaning, Floor Refinishing, Home Restoration, House Cleaning, Mold Removal, Power Washing
We are a wholesale flooring company that sells and installs carpeting,wood flooring,laminate,vinyl and tile to residential or commercial customers.Our 15 years of experience and wide range of products make us the best company to work with. Please call or email with any questions. Thank you.
Main contact(s): | don luke |
Listed with TrustedPros since: | 2007 |
Residential work: | Yes |
Commercial work: | Yes |
Warranty | No |
Accepts credit cards: | Yes |
Year established: | 1996 |
Offers financing: | Yes |
24 Hour emergency service: | Yes |
Legal structure: | |
Licensing information: | Contact Preferred Flooring Co. to request licensing info. |
Insurance information: | Contact Preferred Flooring Co. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.