This Everett area cabinet maker is rated 1.4 from 3 reviews. Services offered include cabinetry work. Read their reviews, ask about license and insurance information, and request a quote.
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If you are looking for a cabinet maker, run in the opposite direction. Parr cabinets integrity, customer service and product is less than stellar. Late delivery, wrongly ordered and unfinished cabinets is not what I expected for my 35K. IF you get a response to emails, its days if not weeks later. The "its not our fault" excuse after excuse is exhausting. Asked for a discount for the issues, get legal counsel (which is now what I am currently doing) I wish I would have read the BBB and yelp reviews before contracts and payment. Extremely disappointed with this company and I really hope that future customers get all the information they need prior to making a decision on their carpenter.
Parr Cabinet in Everett store is disaster. They don't have any sense of customer service. They make our kitchen remodel experience horrible. Their original timeline for cabinet delivery 5/6 weeks and ever after 8 weeks, when they came, couple of them are defective and delivary man dropped one and damaged it. Now they are charging $450 for delivary single cabinet. Sales person told if we order both our fireplace and kitchen cabinets same time, they will arrive together, which was a white lie.
Back in March 2020, we ordered custom cabinets for our Laundry Room remodel from John Adame at Parr Cabinets. In mid-May we picked up the cabinets at Parr and they came with the following mistakes (I have pictures of all these that I sent them):
1) We ordered shaker doors with the flat 90 degree edge on the inset (to match the style of the rest of our cabinets on the first floor of our house). We got shaker doors with a bevel in them instead.
2) We ordered a Sink Base with installed roll tray on bottom. There was no installed roll tray on bottom, nor was one included with all the boxes we picked up.
3) One of the four boards included for the box shelf I was going to build was the wrong size and it is a different wood species, not walnut (even though its box said walnut).
4) The repair kit sent was for pecan cabinets, not walnut.
John and Parr agreed to fix all of the above issues, and supposedly then ordered the proper style cabinet doors and drawer fronts, the shelf board and repair kit. I went ahead and installed the cabinet shells we received based on their advice and their door rebuild promise.
In the beginning of July, we received the missing (uninstalled) sink base roll tray, the shelf board and the repair kit, but the cabinet doors and drawer fronts were beveled again, the same mistake made on the original order. Based on theit mistakes they refunded us $500 of the $3500 order and John and Parr agreed to reorder those doors and drawer fronts again. Our project at this point had been pushed out 2 months because of their mistakes.
We have been patiently awaiting those, now it is December 2020 (9 months after the original order). In late October, they sent us a tracking order for those again, which stated that they arrived the Tuesday before that. I tried e-mailing and calling John and Parr and have never gotten a response. Throughout this whole process I have sent John dozens of e-mails trying to get ETAs for the replacement orders and have to constantly remind him that we still don't have what we ordered from them.
We were tired of all the waiting and constant reminders to them to treat us like a customer still waiting for our order. I filed a BBB complaint against them in early November, which they still have not responsed to. They are not a reputable company and you should not trust them to do anything they say they'll do, build your cabinets to the style you ordered, handle any ensuing complaint from you properly, or as in our case get a finished product at all.
Sufficient data is not available to establish a TrustRank for Parr Cabinet Design Center. The average TrustRank for other businesses providing similar services in Everett and the surrounding areas is 1.3. For detailed information on how TrustRank is calculated, click here.
Cabinetry and Millwork
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This Everett area cabinet maker is rated 1.4 from 3 reviews. Services offered include cabinetry work. Read their reviews, ask about license and insurance information, and request a quote.
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