We specialize in Granite, Marble, Travertine and all other types of tile installation. We have expierence in all other areaes of remodeling and if we can't do it we know someone who can for a reasonable price.
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Details Tile gutted our kitchen, then walked off the job - leaving our house a complete disaster. They tore off our countertops, ripped out the backsplash and never returned. We went on vacation to get our of their way, only to have Jeff quit in the middle of the job - destroying both our kitchen and our family vacation.
He quit the job over text, never having the respect to at least have a phone call to discuss - then left our house a complete disaster, dirty, dusty and without a functioning kitchen to take care of our three small children. Disagreements happen in construction, but how this situation was handled was shockingly unprofessional and wholly in appropriate.
From there, his vendors who held thousands of dollars of materials we had already paid for - 'chose' not to work with us any longer - making the transition to another contractor even more difficult. Because of the manner in which he quit - a one week job has turned into a five week disaster.
Please reach out with any questions, we'd be happy to provide a more detailed explanation of what happened, with pictures, videos and additional references from others involved (other industry professionals involved in the situation, who 'have never seen anything like this'). We don't want this to happen to another family.
Jeff with Details Tile has done numerous work for my clients. As a Realtor, it is important for me to refer companies that work just as diligent as myself and are reasonable, because ultimately it is my name on the line. All of my clients are satisfied with his work, his timeliness and his pricing which means they are happy with my referra.. When I call him, he is there. I would recommend Details Tile to anyone.
I paid this company $400.00 to redo the floor which is 4 x 7 bathroom that was damaged due to water leak. all he paid for was 2 pieces of wood, nails and laid down the tile (which is self adhesive) that i bought. he left the commode in the tub which i had to pay a extra 200 dollars for plumber to reconnect to floor. there are two weak spots in floor where he didn't shore up the seams right for strength. i have emailed and called this company several times to fix problem in which he emailed and said he would. no one ever showed or contacted me. finally i filed a complaint with BBB in which they refuse to reply to them. the floor is weak in these two spots and can not be walked on. the tile is not adhereing because of this. i am not happy with this company at all. all they had to do was come fix it and i would have requested them again but after all this i will never reqest them for myself or anybody!
Details Tile has a TrustRank of 1.5. The average TrustRank for other businesses providing similar services in Wylie and the surrounding areas is 2.2. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 1 |
Overall Rating | 2.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2005 |
Member of TrustedPros Since | 2008 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustRanks are provided for informational purposes only. We urge you to use the TrustRank in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bathroom Remodeling, Countertops, Tiling,
Framing, Handyman Services, Roofing, Stonework
We specialize in Granite, Marble, Travertine and all other types of tile installation. We have expierence in all other areaes of remodeling and if we can't do it we know someone who can for a reasonable price.
Main contact(s): | Jeff Currin |
Listed with TrustedPros since: | 2008 |
Residential work: | Yes |
Commercial work: | Yes |
Warranty | No |
Accepts credit cards: | Yes |
Year established: | 2005 |
Offers financing: | No |
24 Hour emergency service: | Yes |
Legal structure: | Partnership |
Licensing information: | Contact Details Tile to request licensing info. |
Insurance information: | Contact Details Tile to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.