CXI Construction Contractors

A snapshot of what we endured with CXI and Owner Craig Watanabe. Craig has gift of gab. A lot of "we can do it all, with precision" was told he has multiple crews covering LA, OC and Riverside, which is accurate if a crew is one man. Work does not stay on track with collection of progress payments. Small Master Bath Job took well over a year. 3-4 months into the job Craig managed to collect 60-70% of payment at 35-40% job completion under guise of having to order Materials. The First 2 months everything appeared on schedule. Started having only one person show up, then the no show excuses, which became a regular occurrence. At one point Craig would be the one person to show up and tinker but spent a large portion of the day on the phone to one of his other 4 Crew members working on other jobs. Spoke to Craig on a number of occasions regarding the lack of pace of the job and got reassurance that this is the time consuming part of the job and things will progress once we get past this. Craig continued to try and collect additional progress payments despite absenteeism and excessive tardiness. Even gave me a hardship story of being stiffed large sum of money on a commercial project. It became clear CXI was floating our money for other jobs and I assume others money for ours. CXI craftsmanship is avg at best despite the stories about how long his guys have worked for him and how much of a stickler he is for using levels, squares and other means of making things exactly how they should be. We FIRED CXI after 14 months of promises and excuses. We had the job completed by another contractor. Craig (CXI) got the best of us, don't fall victim to this well practiced routine of deception.