Bonded and licensed, Client satisfaction is at Creative Contracting's very core. In fact, 100% of our clients surveyed by a third party customer satisfaction surveyor said they would recommend Creative Contracting to neighbors, friends and family. For over 24 years, Bob DuBree and his team have been delighting their clients with t read more...
Creative Contracting began operations in 1988 and has received 2 reviews for an overall customer rating of 3. The average rating for businesses providing similar services in the North Wales area is 3. Write a review
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5
Our experiences with Bob DuBree and the entire Creative Contracting team for multiple home improvement projects over a span of over 1 year (Nov 2016 - Mar 2018) have been nothing short of excellent. We were referred to Creative Contracting by friends that were highly satisfied with their new addition. We were further drawn in by the "Design/Build" experience that did not require an external architect, which made the entire process easy and more affordable. For all of our projects (a large addition, a kitchen remodel, and new windows and shutters for the whole house), the Creative Contracting team was professional, courteous, clean, timely, and skilled, including their trusted subcontractors. Their focus on customer satisfaction was evident not only by promptly addressing any errors (expected with ANY large project), but also in their unexpected generosity reworking a few things that we ended up not liking that weren't even their fault. In reading the prior review from Scott, I can't fathom having that experience with Creative. That negative review only tells one side of the story and suspiciously doesn't explain why the problems weren't resolved, given that Creative always stands behind their workmanship and fixes any problems. I'm confident that it doesn't come anywhere close to reflecting a typical experience with Creative Contracting. I will continue to recommend Creative Contracting to all of my friends, neighbors, and family.
1
I would not recommend this company to any family, friends or acquaintances. Project ran over by more than a month. Very unreliable and unorganized which lead to many mistake (some major). We often found ourselves needing to be available to let subs in and direct them to the work to be done as the “project manager” was often late or did not show at all because they were busy at other jobs. Installation of bathroom exhaust not to code. Had to hire someone else to repair. They ended up not finishing the job after damaging cabinets and a brand new refrigerator. I’ve attached some of their “finished” work and damaged items that they did not fix.
Creative Contracting has a TrustRank of 1.6. The average TrustRank for other businesses providing similar services in North Wales and the surrounding areas is 2.1. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 3 |
| Approved | 0 | 2 |
| Unverified | 0 | 1 |
| Suspicious | 0 | 0 |
| Overall Rating | 3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | No |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1988 |
| Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustRanks are provided for informational purposes only. We urge you to use the TrustRank in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Remodeling, General Contracting, Interior Design, Sunrooms
Bonded and licensed, Client satisfaction is at Creative Contracting's very core. In fact, 100% of our clients surveyed by a third party customer satisfaction surveyor said they would recommend Creative Contracting to neighbors, friends and family.
For over 24 years, Bob DuBree and his team have been delighting their clients with the ultimate in Design \ Build remodeling services. Creative Contracting is well know up and down the Main Line as well as areas like Gwynedd Valley, Blue Bell and Chestnut Hill. The recipient of numerous industry awards, the company has continued to impress their clients with their attention to design, their craftsmanship and their dedication to client delight.
Design-Build is a relatively new term describing an innovative approach to remodeling that is gaining popularity in the industry and with customers. Our certified designers work closely with our customers to create a custom tailored design for any project, and then our construction team works to turn dreams into reality! Our system ensures that the customers know exactly what their project will encompass, how it will look, and what it will cost.
Getting Started
When we get a phone call from a client we set an appointment for an initial consultation. We have an office staff, which means you will talk to a person--not a machine! At the initial meeting we will consult with you on ideas, review the potential budget and explain the Project Development Agreement.
Design Phase
We work closely with our clients to design a project that is functional and beautiful. During this phase we closely examine the areas that are to be transformed. As-built measurements are taken, photographs of the site and areas that may be affected by the construction process are taken for review, and municipal codes and ordinances are examined. We begin our preliminary designs.
Now it's time for more of your personal input! You will be able to see a computer-generated image of your project, ask questions, make changes, and begin to fine-tune your plans.
A very specific contract will be drawn up for the work to be completed. You will have an opportunity to review the contract and modify it during the design phase. Once the contract and budget are finalized Creative Contracting will receive a retainer fee and the project will move into production.
Project Scheduling Phase
During the next phase we present a detailed project schedule.
Construction Phase
We're set to begin! Construction plans are drawn, permits are obtained, and the start date is finalized. Our staff will be available to help you finalize your material selections (paint, tile, appliances, etc.) and place any necessary orders.
A lead carpenter who has passed stringent testing and experience qualifications will be assigned to your job. You will also have a weekly meeting with the production manager to review the construction process and make sure everything is going according to plan, to discuss questions, and to alleviate any concerns. Open communication is the key to a successful project!
Finished Project
Once construction is completed you will be asked to complete a Customer Satisfaction Survey. During the survey, a walk through of the project will be conducted and we will ensure that all of the work has met your expectations. We will then present you with a completion book which details all warranties and your personal design selection.
Warranty Phase
Creative Contracting will contact you at 6, 12, and 24 months after the project is completed to make sure that all of your expectations have been fulfilled and that you continue to enjoy your home remodel.
| Main contact(s): | Kim DuBree , Olga Mullin |
| Listed with TrustedPros since: | 2012 |
| Residential work: | Yes |
| Commercial work: | No |
| Warranty | No |
| Accepts credit cards: | No |
| Year established: | 1988 |
| Offers financing: | No |
| 24 Hour emergency service: | No |
| Legal structure: | Incorporated |
| Licensing information: | Contact Creative Contracting to request licensing info. |
| Insurance information: | Contact Creative Contracting to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
