B.R. Donnelly Construction

Working with Brad in the beginning was great. He was a great communicator and laid out a plan. However, that quickly fell apart and I discovered everything he said was the complete opposite. I had a small bathroom remodel and here's what I went through:

- In the contract it stated I'd be without a shower for 2 weeks. I was without a shower for 4 months.

- He scratched my whirlpool tub carrying it up the stairs alone, hid the fact that he did that, and I discovered it a week later and I quickly had to do a re-order.

- He scratched my newly refinished hardwood floors by dragging the tub across it while it was sitting on cardboard.

- I had him demo the bathroom floor along with the wall the vanity and toilet would sit against. This was to make sure that these were level and square. They're not level or square. The vanity does not sit at a 90 degree angle to the wall and therefore the vanity has to be shimmed and caulked everywhere, ruining the clean look. I think we all know that if your room is not level then everything else is going to be out of whack. This is what happened.

- He laid the floor tile wrong, not even squared up to the walls, and the grout lines were completely erratic. I asked him to re-do it.

- The toilet is not level. And after asking him to please fix it he condescended me by saying, yes, he would raise the side a millimeter and that all toilets are un-level. Um, okay.

- The shower tile, which was my splurge of the project, was done very sloppy. The topography of the tile is all over the place...some areas raised higher than others, seams can be seen where the tiles connect (it's a seamless, groutless tile). I'm very disappointed.

- He was supposed to retain the trim around the bathroom door and never did. It's a 108 year old home and the trim is part of the aesthetic. So he decided to make new trim...which doesn't match or reflect any other part of the home. I asked him to re-do it.

- He put the plumbing in wrong for the vanity, not realizing that the 3rd drawer wouldn't close with his pipe placement.

- Everything he touched was either not level, not square, or not centered. Sometimes a combination of those. I had to have him redo many things because of it. He said he does not own a laser level when I asked him.

- He dented my 2-year old stainless steel refrigerator door while he was doing some trim work.

- He asked for advances on both the 2nd and 3rd installments (4 installments total). He tricked me into giving him the 3rd installment by telling me he would purchase a new refrigerator door. He never purchased the door and he avoided any conversations about it for 10 weeks until I finally got a lawyer involved.

- It was really hard to trust him or believe anything he would say. He would tell me he would come in on a certain day (many occasions) and never did. He wrote an email saying it would take him 5 days to complete the project, even broke down the project by day, and never followed through with it. That email was written 10 weeks ago and the project is still not finished. He would make up all sorts of excuses why he couldn't work. Sick, family, appointments, other jobs, now a long term illness which I really find hard to believe.

- I finally had to get a lawyer involved and fired him from the project.

Good luck! I am utterly confused as to why he has 4-5 stars across the board. This has been the worst, most stressed-out, anxiety-filled experience of my life.