Authority Moving Group - experts for moving and storage Boynton Beach Living in the era of consumerism, most of people cannot imagine their life without storage. Renting one of our modern storage units is the perfect solution for keeping all the things you don't have space for at home. We are one of the best moving companies in Florida, and bes read more...
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Everything seemed fine while doing our estimate, they seemed professional and asked plenty of questions to make sure everything was on the list. When o got my quote it was around $6,000 so I payed my deposit to lock it in. Later on I was going over my list and I wanted to add a few items before the move and I was going over the quote when I noticed a few larger items that had been missed, and a couple small items, 8-10 cubic feet, that they had claimed to be 40+ cubic feet. Made a call, added the items, corrected the quote, and payed the $200 or so to keep my deposit correct.
Day of the move arrives and the movers show up. Guy says that authority was off on their estimate and the cost was going to be higher. Ended up paying the movers about $8,000. With the “deposit” and the move I spend over $10,000 on a move that Authority said would cost me under $7,000. Authority tried to tell me that it was because the boxes I used were not the size they estimated, but I told them that I was using UHaul small, medium, large, and extra large.
I had told them that I would not be packing the TVs and I would like to have the movers box them up, a week before the move authority told me that it would cost more for the movers to box them. Why they waited until the last minute to tell me I don’t know. I ended up telling them I would box the TVs myself.
When our items arrived the movers were fast but not great. Several of the pieces that had to be disassembled were not reassembled at our new house. Our crib is missing the wooden dowels so it can not be reassembled safely, I can not just slap it together and let my child sleep in it without those, their response was to reimburse me for the wooden dowels. My computer desk was not put together, I haven’t gone through it yet but I’m confident when o say I doubt I’ll have all the parts I need for that as well.
I would not recommend Authority moving group to anyone in the future. Get someone yourself and go for someone who is going to do the work themselves.
Also known as Century Moving Group
My initial conversation with Kyle, made everything sound swift and easy-going, he was obviously trying to get me to buy in so everything sounded great, he sent me a quote that same night which I had included everything I was going to have move, and said the price shouldn't change from that.
The night before my move (9/28/20), Heather and Jessica Chieffalo (dispatch dept. supervisor) called me to confirm my move for the following day. Jessica specifically stated the price would NOT change, and if it does, to contact her, because "The guys could just throw it on the back, it's not a problem" I wanted to make clear of this as I was paying CASH and would have only the amount I was told. Well the next day after they packed everything up, they wanted to tell me it was going to equal a total of $600 EXTRA, which I had to pay $300 up front and the rest at drop off. I called Jessica, no response, even called her 2 days later, messaged her, NO response
I had been trying to contact their customer service since this happened. Every time I spoke with someone, they always said they would "look into it and call me back"
I spoke with Heather, Mike Harris, Nina (multiple times) about this and NOBODY ever called me back.
The day before my furniture finally arrived
(Took 2 months to ship from CT to CA)
I called Nina and she told me that her and Jessica were having a meeting about my situation and would call me back before 3pm E.S.T, I never received a call back. I called the next 2 days and spoke with another person who said Nina was not there and doesn't know when or how I could get in contact to find out what happened. I had to end up paying the extra $600, nobody ever helped me look into this and nobody ever called me back.
The movers were very professional themselves, but my mirror was broken upon arrival.
I would NOT recommend this company as you will not be able to get any answers from these people and FALSE PRICING
Authority Moving Group has a TrustRank of 1.1. The average TrustRank for other businesses providing similar services in Delray Beach and the surrounding areas is 2. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2019|
|Member of TrustedPros Since||2019|
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Authority Moving Group – preferred choice among moving companies in Florida!
Authority Moving Group - experts for moving and storage Boynton Beach
Living in the era of consumerism, most of people cannot imagine their life without storage. Renting one of our modern storage units is the perfect solution for keeping all the things you don't have space for at home. We are one of the best moving companies in Florida, and beside moving and packing services, we offer you all types of storage units in several popular sizes, available at our high quality facilities. No matter what size, purpose or location of storage you are looking for, we have plenty of options for all your needs. And most importantly, you can relax knowing your belongings will remain safe and sound in our secured units, protected by latest technology security systems. You don't have to trip over piles of things no more, you can simply store them. Give us a call or stop by our facilities today, the best moving and storage Florida experts are waiting for you!
|Main contact(s):||Authority Moving Group|
|Listed with TrustedPros since:||2019|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Authority Moving Group to request licensing info.|
|Insurance information:||Contact Authority Moving Group to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.