Air America Air Conditioning Heating & Refrigeration LLC, is a customer service driven and an owner supervised company that delivers unparalleled quality in installing, servicing, and maintaining all types of heating and air conditioning comfort systems. Our President and General Manager, Dominick Manzo, reflects, “We started as a se read more...
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2 years ago we called Air America because they were one of the few AC repair places that would come out on a holiday weekend (yes, there was a surcharge.) Unfortunately we needed a new unit. Since then we have had a maintenance contract (approx $150/yr, they check the unit every 6 months and clean the drain which was always a major problem for us and you get a discount on other services.) We have now moved to a new home and called them to check the 3 units. We had noticed a musty/mold like smell. When the tech opened the panel it was covered in mold. The next unit had live cockroaches crawling in it! We replaced all 3 a decent price. 3 crews arrived the next day (one for each unit.) We will continue to use Air America as long as they keep doing such fine work for us.
Stay away from this company. I would give them 0 stars if I could.
I bought 2 Trane air conditioner units from them and an extended warranty for labor. When the smaller Trane unit failed to properly cool my 2nd floor (even though I had replace the original 2 ton with 2.5), they kept coming back to try to fix it. It would only cool down to 74 degrees.
They gave me an option of going with another Trane (same model) or with Rheem so I choose Rheem thinking it might be the model putting out less output. Naturally, because they replaced out a broken unit that they put in with a new one, I had assumed the extended warranty purchased was not model specific and would be transferred.
Now that my Rheem is not working (after 4 years, still under mfg parts warranty), they are refusing to uphold the extended warranty that I paid saying it was for the broken Trane, not the replacement Rheem - and making me pay for the labor to fix it.
These guys do shady work. I had the plumbing looked at by other technicians and they commented why anyone would layout piping the way they did with lots of twists and turns in the piping. My opinion is that it promotes faster clogging of the ac condensate piping so they can come out to do a service call more often.
When I kept having problems with the Trane only getting to a low of 74 degrees on the second floor (the original ac was 2 tons and I had Air America install 2.5 tons), they came out to fix multiple times. In one case, I found that the service technician didn’t fix it, but re-calibrated by setting +4 to the temp it so that a 74 degrees would show up on the thermostat as 70 degrees. They finally decided to replace this faulty unit with a Rheem when I brought this up to them.
The company was awesome and the quality of service was great. Overall I am definitely spreading the word about this company.
Air America Air Conditioning Heating & Refrigeration LLC has a TrustRank of 0.7. The average TrustRank for other businesses providing similar services in Coral Springs and the surrounding areas is 2.7. For detailed information on how TrustRank is calculated, click here.
The following elements are used to calculate TrustRank:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 13 |
Approved | 0 | 3 |
Unverified | 0 | 2 |
Suspicious | 0 | 8 |
Overall Rating | 3.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2004 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustRanks are provided for informational purposes only. We urge you to use the TrustRank in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Air America Air Conditioning Heating & Refrigeration LLC, is a customer service driven and an owner supervised company that delivers unparalleled quality in installing, servicing, and maintaining all types of heating and air conditioning comfort systems. Our President and General Manager, Dominick Manzo, reflects, We started as a service company that has grown from a two man, one truck company, to an entire fleet of radio dispatched trucks that are all computer inventoried, fully stocked and professionally staffed. Our core product over the past two decades has been and always will be customer satisfaction.
Air America maintains both a service division as well as a full installation division. This enables us to send the most qualified, licensed and factory trained technicians to our customers., We send professional installers to install high quality product and skilled technicians to service and maintain all types of equipment.
Air America is fully licensed and insured and is a member of the Better Business Bureau, Local Chamber of Commerce & FPL Participating Contractor.
Questions? Call us now toll free.(866) 736-7247
Main contact(s): | Scott Jackson |
Listed with TrustedPros since: | 2015 |
Residential work: | Yes |
Commercial work: | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards: | Yes |
Year established: | 2004 |
Offers financing: | Yes |
24 Hour emergency service: | Yes |
Legal structure: | Incorporated |
Licensing information: | Contact Air America Air Conditioning Heating & Refrigeration LLC to request licensing info. |
Insurance information: | Contact Air America Air Conditioning Heating & Refrigeration LLC to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.